Samsung Responds to Galaxy Ring Battery Swelling Case, But Questions Remain

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In September last year, a troubling report of a Galaxy Ring battery swelling while being worn sparked concern among Galaxy users. Samsung described the incident as “extremely rare” and collected the affected unit for investigation. The user has now shared a fresh update on the case, but the outcome does little to reassure those considering continued use of Samsung’s first smart ring.

Galaxy Ring battery swelling case raises durability questions

Daniel from ZONE of Tech has now shared the final outcome of Samsung’s investigation into his Galaxy Ring. The process took more than three months and involved not only Samsung’s internal teams but also an independent third-party agency. Both investigations reached the same conclusion: the swelling was caused by a crack in the ring’s internal moulding.

Samsung reassured that there is no wider battery safety risk affecting the product. However, the company also acknowledged that it could not determine what caused the internal moulding crack in Daniel’s unit. This leaves some uncomfortable questions unanswered. The broader picture remains troubling, particularly since many others have reported overheating issues with their Galaxy Ring.

Daniel had already explained that his ring showed warning signs months before the swelling incident, including erratic behavior, rapid battery drain, and failure to power on after charging. Those issues mirror reports from other users who have complained about inconsistent battery performance.

Samsung may claim that there is no widespread safety defect, but battery instability in a device worn continuously on the finger is a major red flag. Smart rings have far less room for protective circuitry than phones or watches, which makes any battery-related anomaly more concerning by default.

That said, I’ve been wearing the Galaxy Ring since launch and haven’t noticed any issues. I’ve put it through its paces, flown with it many times, and generally used it without problems. I haven’t worn mine in salt water, though — which is something Daniel did. Samsung’s documentation advises limiting exposure to salt water, so that could be a contributing factor. It’s hard to say for certain.

Interestingly, reports suggest Samsung may have delayed a second-generation Galaxy Ring. Hopefully, that means the company has gone back to the drawing board to improve the durability and safety of the tiny wearable. Stay tuned for further updates. In the meantime, if your Galaxy Ring is showing unusual behavior or battery issues, you should contact Samsung customer support as soon as possible.

Written by

Jeff Springer

Jeff Springer is the Founder and Managing Editor at SammyGuru. Pursuing his passion for mobile tech, he started covering Samsung and Android on his Youtube channel in 2014 and continues to post daily Samsung tutorial videos. As a past staff writer at XDA Developers and Android Police, Jeff has a wealth of experience managing written content as well. In 2023, Jeff started SammyGuru to offer a different type of Samsung news site. He firmly believes that providing great value to readers is the core mission of our coverage. Jeff lives in Phoenix, AZ with his wife and two kids. In his small amount of free time, he collects fountain pens, stationery, and Pokémon cards.

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