If you prefer buying Samsung Galaxy devices online, you should be careful about where you are buying from. Some sellers on platforms like Facebook Marketplace and Gumtree have started selling fake Galaxy phones. The devices look genuine and even feature the original Samsung logo, but they are counterfeit. Samsungโs support team recently issued a warning against these counterfeit products.
These fake Galaxy phones have original Samsung logos
In a newly posted warning on the official support site, Samsung Australia said, โPlease be aware that there have been reports of listings on Facebook Marketplace, Gumtree, and other Marketplace platforms in which private sellers are advertising mobile phones claiming to be genuine Samsung products. These devices are counterfeit and bear Samsungโs registered trademarks.โ
The warning may have come from Samsung Australia, it applies to people buying a Galaxy phone from unauthorized sellers anywhere in the world. In order to avoid purchasing a fake product, Samsung advised consumers to buy Galaxy devices only from the companyโs official Samsung Online store (www.samsung.com) or authorized retail partners.
The lower prices mentioned in the fake ads usually attract users to buy these fake devices. If you fall into this trap, you will lose your hard-earned money. These fake phones might work initially, but they could die at any moment, and youโd have nowhere to go. The most dangerous thing is that such fake phones may even contain harmful software that can steal personal information.
To identify whether the device is fake or not, you should first check the price and then compare it with Samsungโs official website or authorized retailers. If the price is too low, there is a high chance that the device is fake, as real Samsung phones usually have a standard price across all platforms.
You should always report fake listings
If you see a fake listing, you should always report it to the platform. For example, to report a scammer on Facebook Marketplace, look for the โScamโ option on the listing, click on it, and then follow the on-screen instructions to submit your report. In addition to that, you can also inform the Samsung support team via email or social media platforms. These steps will help others avoid such scams.
If you are from the US and looking to buy a Galaxy device online, here is the official Samsung US website to purchase Galaxy devices: https://www.samsung.com/us/.
